.Five9 (FIVN) has been actually awarded the 2024 Aragon Analysis Innovation Award for Artificial Intelligence Connect with Centers and called an Innovator in pair of Aragon Research study World rumors: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. The business was actually recognized as the best tactical vendor in the artificial intelligence Broker Operating systems report.At the center of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Representatives and also AI-empowered Person Brokers work together to deliver hyper-personalized consumer expertises. The business lately offered new developments including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use of modern technology in market progression as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Analysis Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Research Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was likewise called an Innovator in The Aragon Investigation Planet for Artificial Intelligence Broker Platforms in the ICC, 2025 and also Aragon Research Planet for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX System, has actually been actually named a winner of the 2024 Aragon Research Technology Honor for AI Call Centers. In addition, Five9 has actually been named a Leader in 2 Aragon Investigation Planet records: AI Representative Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Research underscores Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file positions Five9 as the most
key vendor rated in
the record, realizing Five9 s tactical vision for AI-driven technology in CX. At the center of this development is Five9’s perspective for The brand-new CX where AI Brokers and AI-empowered Person Agents work together to deliver hyper-personalized, simple and easy customer experiences. By equipping companies to supply transformative client communications while lowering expenses and also strengthening productivity, Five9 is specifying brand-new criteria for AI-powered remedies in the call center industry.
AI is foundational for making exceptional client experiences, and also we are honored to be pinpointed by AragonStudy as impressive for our initiatives to move the intelligent contact center ahead, said Jonathan Rosenberg, Principal Technology Police Officer as well as Director of AI, Five9. Our emphasis has actually been, as well as will definitely remain to be actually, aiding companies supply those knowledge with user friendly tools and capabilities. With each brand new development, our team take a breakthrough for each Five9 and for the field overall.
The Aragon Research Advancement honor determines companies leveraging visionary use technology to not just adapt as markets transform, however to definitely disrupt and update just how their markets will advance. Five9 was formally shown along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors service.Five9’s commitment to advancement, especially its vision for blending artificial intelligence Agents and AI-empowered Human Being Brokers, is specifying a brand new requirement for just how companies can easily supply hyper-personalized and also smooth client expertises, mentioned Jim Lundy, Founder, Chief Executive Officer as well as Lead Analyst, Aragon Analysis. This award and also record identity improves Five9’s devotion to providing AI developments for CX.
Earlier this year, the business offered brand new developments, featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents, that change the means business come close to CX, driving much better end results for both customers as well as brokers. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, delivers a complete suite of remedies to electrical power AI-elevated consumer experiences that supply better business results and also Take Delight to CX.
Our unified cloud-native offering makes it possible for hyper-personalized customer adventures and also additional equipped staff members, creating every customer communication more connected, easy, and private. Counted on by 2,500 +clients as well as 1,400+ companions globally, Five9 unites the energy of AI, our platform, and our people to drive AI-elevated CX.For more information, see www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Legal rights Scheduled.
The identification of an Aragon Research honor victor is actually not a recommendation through Aragon Research study of any supplier, product, or company. Sight source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major honors performed Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 gained the 2024 Aragon Research Study Technology Award for Artificial Intelligence Contact Centers as well as was actually called a Forerunner in pair of Aragon Analysis Planet records: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand-new AI items carried out Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Brokers to completely transform customer experience administration.Exactly how does Five9’s( FIVN )BRAND-NEW CX sight impact client service? Five9’s NEW CX sight incorporates artificial intelligence Agents with AI-empowered Human Representatives to provide hyper-personalized, effortless consumerexpertises while lowering expenses and enhancing efficiency.
What was actually Five9’s( FIVN) strategic job in the Aragon Analysis World 2025 file? Five9was set up as the absolute most tactical supplier in the artificial intelligence Agent Platforms in the ICC, 2025 report, acknowledging their key vision for AI-driven advancement in CX. When performed Five9( FIVN) obtain the AragonResearch Study Development
Honor
?
Five9 was formally shown along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.